Proximity to public transport, charming historical building, modern eco-friendly toiletries

Inconsistent housekeeping practices could use attention!!! Cold rooms during winter months lead to unpleasant experiences!!! Navigating the hotel's convoluted layout poses challenges for some guests, especially those with mobility issues!!!

The quirky decor was delightful, but the shower lacked sufficient water pressure.

perfect spot for exploring hyde park and nearby attractions

I stayed here for three nights and absolutely loved how close it was to hyde park and the natural history museum, making my city strolls delightful and easy. the staff were friendly and the room was spacious with great amenities, which made my experience even better.

great amenities but basement location might not suit everyone

The room offered ample space for my family, including a nice nook for storing luggage. Breakfast options were diverse and delicious, with friendly waitstaff enhancing the experience.

Staying in the basement may not appeal to all guests.

I had a fantastic stay at Hotel Indigo London. The location is perfect, just a two-minute walk to the Earls Court tube station. The staff were incredibly welcoming and attentive. Check-in was smooth, and I loved the beautiful decor throughout the hotel. My room was clean and well-maintained with comfortable bedding. I really enjoyed the breakfast. the variety was impressive, especially the fresh pastries and cooked-to-order options. The electrical outlets in the room were not conveniently placed, making it difficult to charge my devices while using them. The bathroom was a bit cramped and had poor ventilation, which didn't make it as enjoyable as it could be. A couple of amenities seemed outdated, and while there were no major complaints about cleanliness, some areas could use a little more attention. a lovely atmosphere, but a few enhancements would make the experience even better.

i had a fantastic stay at the indigo, which exceeded my expectations from my last trip to london. the staff were incredibly welcoming and went out of their way to make me feel at home. the breakfast featured delicious options and set me up nicely for the day.

the bathroom could have used better ventilation.

I truly appreciated the elegant decor and inviting ambiance of Hotel Indigo London, Kensington. The accessibility features, including a handy elevator and well-marked corridors, made navigating the hotel very comfortable for a senior like me.

Could use more senior-friendly seating in common areas.

The hotel features beautifully designed rooms and is conveniently located near Earl's Court Tube Station. Service was mostly friendly, although noise from the restaurant at night and heating issues affected my experience. Nonetheless, the quality of the bath amenities and comfort of the bed were highlights.

The Premium Queen Room was stylish and super comfy. Loved the decor, and everything was clean—sheets felt nice. The toiletries were a sweet touch too! Only downside was the room was a bit chilly, even with the heater on, but they brought us extra blankets. great vibe and cozy environment.

We had an awesome group getaway, visiting Kensington Palace and catching a chamber music concert nearby. The atmosphere was just fantastic! The staff was super friendly, and the breakfast had so many choices. Don't miss the breakfast especially. it was a highlight. The location was great, a short walk to the tube and in a lovely neighborhood.

The only downside was the room layout—my bed felt a bit too high to get into comfortably. It made mornings a little amusing trying to climb in!

my recent stay was better than my last trip to london. the room was spacious with a comfortable bed and amenities. The breakfast was excellent with fresh pastries and a variety of choices. the staff were warm and helpful, making the experience truly enjoyable.

the air conditioning was noisy.

Stylish decor and excellent breakfast

Our stay was delightful, highlighted by the quirky and stylish decor that truly set the hotel apart. The breakfast was absolutely outstanding, featuring freshly made dishes along with a variety of delicious options. The location near the Earl's Court Tube station made exploring the city a breeze. the air conditioning was a bit noisy, which could be bothersome at night.

a delightful stay with heartfelt service and a complimentary mini bar that made our visit feel special

Wonderful atmosphere, excellent service!

Great breakfast variety and warm service, but mini bar was a letdown.